You cannot search a sold item in your own shop. You can search a currently listed one but if something sells in March, come July there is little way to hunt it down without wading through the sold pages. You can, however, set up a mail account that will search your transactions for you.
Before I had searchable mail a customer would contact me and say “my order is missing, thanks, Mary Boberry” and I would spend endless amounts of time looking for her transaction trying to figure out what happened.
I use .Mac which is a paid service ($99 a year) but hotmail makes a great searchable email for free. (There may be many others, these are just the ones I am familiar with)
After getting searchable mail I learned I could type “mary boberry” into my mail folder and her order receipt would pop up, with all sorts of information on it, date of purchase, items purchased and most importantly the transaction ID #
Thanks to the most useful http://Dingo.etsy.com I learned that with a transaction id number I could very easily find any order on Etsy:
Step 1. Retrieve the transaction id # (use searchable mail to do so or ask the customer to provide you with the information). In your mail receipt it should look like this:
How To- Make a Non Toxic Littleput Scrabble Tile Pendant. Tutorial. Pattern. Ebook. Project. PDF (quantity: 1) transaction id:8830888 <--- NUMBER HERE
item price: $18.00
shipping cost: $0.00
Step 2. Copy the number.
Step 3. Click on any item in your sold folder. You will see this in your browser:
Replace only the # (here 9091588) with the transaction id # from your email and hit enter. This will immediately bring up that specific transaction. From there you can for click on the view receipt tab to see the order. You can also use this to add an older item back to your shop. Follow steps 1-3 and then instead of “view receipt” hit “relist”.
This tip has saved me hours! Thank you Dingo!